Fee Policies

At Due Network, S.L. (“Due”), we work with complete transparency to offer you a secure, accessible and straightforward service for customers. No hidden costs.

From time to time, Due may, at its sole discretion, offer promotions, discounts, or other pricing incentives, which may be communicated through official channels or agreed directly with clients. Such promotions may be subject to specific terms, conditions, eligibility criteria, and time limitations. Fees and pricing structures may vary between clients based on a range of factors, including but not limited to volume, usage, jurisdiction, commercial arrangements, and risk considerations. Nothing in this section shall be construed as an obligation for Due to offer uniform pricing or to extend any promotion or discount to all clients.

If you have any questions, please do not hesitate to contact us through our customer service channels. We are here to assist you.

1. Exchange service

Due offers a service for exchanging fiat currency (legal tender) into stable digital currencies, or between different stable digital currencies, including USDC and EURC. These stablecoins are designed to maintain a value equivalent to their respective reference currencies (USD for USDC and EUR for EURC) on a 1:1 basis. 

Accordingly, transactions are generally executed on the basis of a 1:1 exchange rate between fiat currency and the corresponding stablecoin (i.e., USD/USDC and EUR/EURC). Under normal market conditions, such transactions are not expected to involve material exchange rate volatility.

2. Failure to execute the transaction

In cases where the transaction cannot be executed for regulatory reasons or if the funds or cryptocurrencies are returned by the counterparty, a commission of €5 or its equivalent may be applied as a retrocession fee due to the need for manual internal management of the transaction.

3. Price changes and modifications

Prices, costs and fees are subject to change, so it is advisable to visit this page to stay up to date.